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Do you ship internationally?
[vc_column_text]At this stage no. However if you are hooked on our Cre8ive blends send us an email at sales@cre8ivecoffee.com.au and we will endeavour to help.[/vc_column_text]
How much does shipping cost?
[vc_column_text]Great news, all online orders over $70 are FREE shipping. If spending under $70 your shipping will be calculated at checkout.[/vc_column_text]
When will I receive my order?
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- Metro- 1-3 business days
- Regional- 2-5 business days
- Orders placed on weekends or public holidays will be processed the next business day. Shipping delays may occur around long weekends or public holidays.
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Can I track my order?
[vc_column_text]Please make sure you add your email and phone number to all orders. You will be emailed a tracking number once order is processed.[/vc_column_text]
Can I buy coffee from the Roastery in Nerang?
[vc_column_text]Our roastery headquarters is open Monday-Friday- 7.30am-3.30pm. Come in and check out where the magic happens! We have cash and eftpos payments available for purchases.[/vc_column_text]
Can you grind my beans for me?
[vc_column_text]Of course! Select your grind at checkout and we will dispatch for you as requested.[/vc_column_text]
Where should I store my coffee?
[vc_column_text]Coffee is best stored in a dark, dry and cool location. For best storage we suggest an air tight Coffee storage jar.[/vc_column_text]
How long will my coffee last?
[vc_column_text]We specialise in FRESH roasted coffee. While Coffee is fine to consume for some time , the quality will start to decline over time. We recommend consuming beans within 6 weeks and ground coffee within 2 weeks.[/vc_column_text]